* 1. Are you using VA Education Benefits for the first time at San Juan College?

* 2. In what way did you receive information for education benefits processing?

* 3. Did the Veteran Center provide the information about processing VA Education Benefits clearly and in a timely mannor?

* 4. Did the Veteran Center staff go over or explain the New Veteran Student Checklist with you?

* 5. Did the Veteran Center staff discuss your responsibilities as a student using VA Education Benefits?

* 6. Did the Veteran Center staff explain required documents needed to process your VA Education Benefits?

* 7. How confident is your ability to provide the correct documents to process your benefits for your next semester at San Juan College?

  Low Moderate High
Confidence Level

* 8. Please list the documents you learned were needed as a returning student to process your VA Education Benefits?

* 9. Did the information you receive make your registration and benefits certification easier?

* 10. Please list two things the Veteran Center can do to improve VA benefit processing information.

T