* 1. How would you rate your satisfaction with the information or services you received?

* 2. I got the information or service that I needed. (accessibility)

* 3. The service or information was clear and understandable. (clarity)

* 4. The staff was friendly and polite. (courtesy)

* 5. The staff was well informed. (knowledge)

* 6. The staff was helpful. (helpfulness)

* 7. I was served in a timely manner. (timeliness)

* 8. Additional Comments:

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