* 1. When visiting our shelter, was our front desk staff friendly and welcoming?

* 2. Overall, how satisfied were you with CCACS employees?

* 3. How likely are you to recommend our shelter to others?

* 4. How would you rate the cleanliness of the shelter and kennels?

* 5. If you contacted Animal Care Services with a field complaint, did your complaint get addressed by a field officer?

* 6. How did you learn about our animal adoption shelter?

* 7. What made you decide to adopt from our shelter, as opposed to other shelters?

* 8. How knowledgeable did our staff seem to you?

* 9. Have you utilized CCACS low cost vaccination services?

* 10. Have you utilized animal controls Target Spay and Neuter Program?

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