Wireless LANs - 2005 - Reference Copy

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* 1. What is your role in your company’s wireless LAN implementation?

Decision maker

Influencer

Recommender

Not involved

Other (please specify)

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* 2. At what stage is your company in deploying wireless LAN technology?

Already in production or in the implementation process

Plan to implement within 1 year

Plan to implement in 1 to 2 years

Plan to implement in more than 2 years

No plans to implement

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* 3. What are the TWO biggest drivers behind your wireless LAN implementation? (Please check ONLY TWO.)

Mobile voice over IP (VoIP)

High-speed wireless access for traveling users from public hotspots

Improved knowledge-worker productivity through mobility

Directive by upper management

Less expensive or simpler-to-implement LAN connectivity

Reduced cabling costs

Efficiency improvement and cost reductions in specific business processes or operations (such as inventory management)

Other (please specify)

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* 4. What existing and emerging wireless network types are you currently using or planning to use?

	Currently using	Planning to use	Planning NOT to use	Don't Know
802.11	802.11 Currently using	802.11 Planning to use	802.11 Planning NOT to use	802.11 Don't Know
802.11a	802.11a Currently using	802.11a Planning to use	802.11a Planning NOT to use	802.11a Don't Know
802.11b	802.11b Currently using	802.11b Planning to use	802.11b Planning NOT to use	802.11b Don't Know
802.11g	802.11g Currently using	802.11g Planning to use	802.11g Planning NOT to use	802.11g Don't Know
802.11b/g dual-mode	802.11b/g dual-mode Currently using	802.11b/g dual-mode Planning to use	802.11b/g dual-mode Planning NOT to use	802.11b/g dual-mode Don't Know
802.11a/b dual-mode	802.11a/b dual-mode Currently using	802.11a/b dual-mode Planning to use	802.11a/b dual-mode Planning NOT to use	802.11a/b dual-mode Don't Know
802.11a/b/g tri-mode	802.11a/b/g tri-mode Currently using	802.11a/b/g tri-mode Planning to use	802.11a/b/g tri-mode Planning NOT to use	802.11a/b/g tri-mode Don't Know
802.11n	802.11n Currently using	802.11n Planning to use	802.11n Planning NOT to use	802.11n Don't Know
802.16 (WiMAX)	802.16 (WiMAX) Currently using	802.16 (WiMAX) Planning to use	802.16 (WiMAX) Planning NOT to use	802.16 (WiMAX) Don't Know

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* 5. When will you deploy the following applications over a wireless LAN?

	Already deploying	Within the next 6 months	Within 6 to 12 months	Within 12 to 24 months	No plans/Don't know
Point of sale verification/transactions	Point of sale verification/transactions Already deploying	Point of sale verification/transactions Within the next 6 months	Point of sale verification/transactions Within 6 to 12 months	Point of sale verification/transactions Within 12 to 24 months	Point of sale verification/transactions No plans/Don't know
E-mail and other business applications	E-mail and other business applications Already deploying	E-mail and other business applications Within the next 6 months	E-mail and other business applications Within 6 to 12 months	E-mail and other business applications Within 12 to 24 months	E-mail and other business applications No plans/Don't know
Video	Video Already deploying	Video Within the next 6 months	Video Within 6 to 12 months	Video Within 12 to 24 months	Video No plans/Don't know
Voice	Voice Already deploying	Voice Within the next 6 months	Voice Within 6 to 12 months	Voice Within 12 to 24 months	Voice No plans/Don't know
Guest intranet/Internet access	Guest intranet/Internet access Already deploying	Guest intranet/Internet access Within the next 6 months	Guest intranet/Internet access Within 6 to 12 months	Guest intranet/Internet access Within 12 to 24 months	Guest intranet/Internet access No plans/Don't know
Asset tracking	Asset tracking Already deploying	Asset tracking Within the next 6 months	Asset tracking Within 6 to 12 months	Asset tracking Within 12 to 24 months	Asset tracking No plans/Don't know
Employee Internet access	Employee Internet access Already deploying	Employee Internet access Within the next 6 months	Employee Internet access Within 6 to 12 months	Employee Internet access Within 12 to 24 months	Employee Internet access No plans/Don't know

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* 6. On a scale from 1 to 7, please rate your motivation to use wireless LANs both historically and going forward. "1" indicates wireless support for existing/traditional networked applications only; "7" indicates support only for applications where wireless offers unique value or benefit; and "4" indicates an approximate equal mix of the two uses.

	1 Wireless Support Only for Existing / Traditional Apps	2	3	4 Equal Weight	5	6	7 Support Only for Apps Where Wireless Offers Unique Value	N/A or Don't know
Historically	Historically 1 Wireless Support Only for Existing / Traditional Apps	Historically 2	Historically 3	Historically 4 Equal Weight	Historically 5	Historically 6	Historically 7 Support Only for Apps Where Wireless Offers Unique Value	Historically N/A or Don't know
Over the next 18 to 36 months	Over the next 18 to 36 months 1 Wireless Support Only for Existing / Traditional Apps	Over the next 18 to 36 months 2	Over the next 18 to 36 months 3	Over the next 18 to 36 months 4 Equal Weight	Over the next 18 to 36 months 5	Over the next 18 to 36 months 6	Over the next 18 to 36 months 7 Support Only for Apps Where Wireless Offers Unique Value	Over the next 18 to 36 months N/A or Don't know

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* 7. Please indicate the timeframe in which you expect each of the products below to be a SIGNIFICANT component of your wireless LAN implementation.

	Now or within the next 6 months	After 6 months	No plans / Don't know
Desktop computers	Desktop computers Now or within the next 6 months	Desktop computers After 6 months	Desktop computers No plans / Don't know
802.11-based VoIP handsets	802.11-based VoIP handsets Now or within the next 6 months	802.11-based VoIP handsets After 6 months	802.11-based VoIP handsets No plans / Don't know
Dual-mode cellular/Wi-Fi (802.11) handsets	Dual-mode cellular/Wi-Fi (802.11) handsets Now or within the next 6 months	Dual-mode cellular/Wi-Fi (802.11) handsets After 6 months	Dual-mode cellular/Wi-Fi (802.11) handsets No plans / Don't know
Custom devices, such as scanners	Custom devices, such as scanners Now or within the next 6 months	Custom devices, such as scanners After 6 months	Custom devices, such as scanners No plans / Don't know
Laptop computers	Laptop computers Now or within the next 6 months	Laptop computers After 6 months	Laptop computers No plans / Don't know
802.11-based VoIP softphone client software	802.11-based VoIP softphone client software Now or within the next 6 months	802.11-based VoIP softphone client software After 6 months	802.11-based VoIP softphone client software No plans / Don't know
PDAs	PDAs Now or within the next 6 months	PDAs After 6 months	PDAs No plans / Don't know

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* 8. What do you see as the PRIMARY benefit(s) of integrating wireless LAN technology with VoIP?

Unified messaging

Simpler "office hoteling" (Employees check-in / check-out without a permanently assigned desk)

Saving money versus cell phones

Presence management (having access to users' reachability status on net)

Ability to reach mobile employees anywhere within the corporate campus

Easier moves/adds/changes

Don't see any benefit

Other (please specify)

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* 9. Have you been able to calculate a hard ROI/payback with an existing or planned wireless LAN implementation?

Yes

"Soft" payback will be or has been justification enough

Don't know / Haven't tried

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* 10. What are the THREE most challenging factors in justifying or deploying wireless LANs? (Please check ONLY THREE.)

Managing/troubleshooting the wireless infrastructure

Supporting fast user roaming across IP subnets

Configuring and upgrading large numbers of dispersed access points

Wireless LANs not needed

High equipment prices

Conducting site surveys

Interference/performance problems

Lack of multivendor interoperability

High operations costs/total cost of ownership

Integration with wired network

Too many or confusing technology standards

Lack of inhouse RF expertise

Security concerns

Other (please specify)

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* 11. Which statement below BEST reflects your opinion of the current state of wireless LAN security technology?

Most wireless LAN security problems have been solved with Wi-Fi Protected Access (WPA) and WPA2/802.11i

Most wireless LAN security problems have been solved in proprietary ways by individual vendors

Wireless LANs are not secure

Wireless LAN security problems have been solved with technology, but I don’t feel confident about implementing security properly for optimum benefit

Other (please specify)

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* 12. If you have implemented wireless LANs, how are you handling security? (Please check all that apply.)

IPSec or SSL VPNs are used with all wireless LANs

Wired Equivalent Privacy (WEP)

WPA

WPA2/802.11i

Changing default SSIDs and disabling SSID beaconing

MAC filtering

Vendor-proprietary (or in-house-developed) security mechanisms

Not deploying security at this time

Other (please specify)

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* 13. What is your security policy for Wi-Fi hotspot service usage (check all that apply)?

Users must connect via the corporate VPN.

Usage is restricted to hotspots that bundle special authentication and intrusion detection mechanisms into the service.

Users' laptops have special security client software to protect against phishing and stolen credentials.

We have no security policy for hotspots.

We don't allow hotspot usage in our company.

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* 14. If you encourage mobile employees to use public Wi-Fi hotspot services, what service payment model do you prefer your company use?

Bundled into users' cellular subscriptions with mobile network operators

Users allowed to only use services available as an amenity, available for free

"Pay by the drink;" users purchase a connection from the local hotspot provider as needed

Subscription from specialized hotspot service provider

Other (please specify)

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* 15. Which of the following wireless LAN architectures are you using or likely to use in your environment (check all that apply)?

Mesh backbone routing

Ad-hoc, peer-to-peer client connections

Standalone, intelligent access points

Intelligent access points with some centralized management/security capabilities

Thin access points with centralized wireless switch/controller

Other (please specify)

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* 16. How would you rank your expertise with wireless LAN technology?

RF expert

Wireless LAN hobbyist or home user with experience in managing a single-AP environment

Network manager learning to manage a multi-AP environment as a secondary discipline

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* 17. What percentage of your employees, enterprise-wide, will have wireless LAN access within the next 12 months?

None

Up to 10%

11% to 50%

51% to 75%

76% to 100%

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* 18. How many employees are there in your organization?

1 - 10

11 - 50

51 - 100

101 - 500

501 - 2000

More than 2000

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* 19. The company you work for most closely fits into which one of the following categories?

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* 20. How would you rate your company relative to how rapidly it adopts new technology?

We like to be among the first to implement new technologies

We see ourselves as an early adopter; however, we wait until we see the problems others have had

We adopt new technologies when we are confident that they have become mainstream and widely accepted

We are reluctant to go to new technologies and will generally do so only when necessary

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* 21. Where is your company headquartered?

Canada

Western Europe (other than the UK)

Latin and South America

Asia-Pacific

Other (please specify)

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* 22. Please rank the importance of deploying each of the following technologies in your network over the next 18 months on a scale of 1 (unimportant) to 7 (critical).

	Unimportant - 1	2	3	Somewhat important - 4	5	6	Critical - 7	N/A
VPNs	VPNs Unimportant - 1	VPNs 2	VPNs 3	VPNs Somewhat important - 4	VPNs 5	VPNs 6	VPNs Critical - 7	VPNs N/A
Voice over wireless LAN	Voice over wireless LAN Unimportant - 1	Voice over wireless LAN 2	Voice over wireless LAN 3	Voice over wireless LAN Somewhat important - 4	Voice over wireless LAN 5	Voice over wireless LAN 6	Voice over wireless LAN Critical - 7	Voice over wireless LAN N/A
Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX Unimportant - 1	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX 2	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX 3	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX Somewhat important - 4	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX 5	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX 6	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX Critical - 7	Outdoor wireless technologies, including wireless bridges, mesh networks, wireless LANs and WiMAX N/A
Wireless LANs	Wireless LANs Unimportant - 1	Wireless LANs 2	Wireless LANs 3	Wireless LANs Somewhat important - 4	Wireless LANs 5	Wireless LANs 6	Wireless LANs Critical - 7	Wireless LANs N/A
Routing/switching enhancements	Routing/switching enhancements Unimportant - 1	Routing/switching enhancements 2	Routing/switching enhancements 3	Routing/switching enhancements Somewhat important - 4	Routing/switching enhancements 5	Routing/switching enhancements 6	Routing/switching enhancements Critical - 7	Routing/switching enhancements N/A
Gigabit and 10-Gig Ethernet	Gigabit and 10-Gig Ethernet Unimportant - 1	Gigabit and 10-Gig Ethernet 2	Gigabit and 10-Gig Ethernet 3	Gigabit and 10-Gig Ethernet Somewhat important - 4	Gigabit and 10-Gig Ethernet 5	Gigabit and 10-Gig Ethernet 6	Gigabit and 10-Gig Ethernet Critical - 7	Gigabit and 10-Gig Ethernet N/A
Voice over IP	Voice over IP Unimportant - 1	Voice over IP 2	Voice over IP 3	Voice over IP Somewhat important - 4	Voice over IP 5	Voice over IP 6	Voice over IP Critical - 7	Voice over IP N/A
Network-based storage	Network-based storage Unimportant - 1	Network-based storage 2	Network-based storage 3	Network-based storage Somewhat important - 4	Network-based storage 5	Network-based storage 6	Network-based storage Critical - 7	Network-based storage N/A
Traffic-shaping appliances	Traffic-shaping appliances Unimportant - 1	Traffic-shaping appliances 2	Traffic-shaping appliances 3	Traffic-shaping appliances Somewhat important - 4	Traffic-shaping appliances 5	Traffic-shaping appliances 6	Traffic-shaping appliances Critical - 7	Traffic-shaping appliances N/A
Cellular (wide-area mobile)	Cellular (wide-area mobile) Unimportant - 1	Cellular (wide-area mobile) 2	Cellular (wide-area mobile) 3	Cellular (wide-area mobile) Somewhat important - 4	Cellular (wide-area mobile) 5	Cellular (wide-area mobile) 6	Cellular (wide-area mobile) Critical - 7	Cellular (wide-area mobile) N/A
Layer 4-7 security appliances	Layer 4-7 security appliances Unimportant - 1	Layer 4-7 security appliances 2	Layer 4-7 security appliances 3	Layer 4-7 security appliances Somewhat important - 4	Layer 4-7 security appliances 5	Layer 4-7 security appliances 6	Layer 4-7 security appliances Critical - 7	Layer 4-7 security appliances N/A
Network monitoring and management devices	Network monitoring and management devices Unimportant - 1	Network monitoring and management devices 2	Network monitoring and management devices 3	Network monitoring and management devices Somewhat important - 4	Network monitoring and management devices 5	Network monitoring and management devices 6	Network monitoring and management devices Critical - 7	Network monitoring and management devices N/A

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