Resident Satisfaction Survey * 1. Overall, how satisfied are you with JJS Property Management? 1 being not satisfied, 5 being extremely satisfied. 1 2 3 4 5 * 2. Which of the following words would you use to describe JJS Property Management? Select all that apply. Reliable (Staff & Maintenance) Friendly (Staff & Maintenance) Comfortable & Safe Environment Good value for money Overpriced Poor quality Unreliable (Staff & Maintenance) Comments: * 3. How responsive have we been to your questions or concerns? Extremely responsive Moderately responsive Not so responsive * 4. How long have you lived with JJS Property Management? Less than six months Six months to a year 1 - 2 years 3 - 5 years 5 or more years PLEASE TELL US WHICH COMPLEX YOU LIVE AT. * 5. On a scale of 1 - 5, 1 being least likely, and 5 being most likely, how likely are you to live with us again? 1 2 3 4 5 * 6. How likely is it that you would recommend JJS Property Management to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 * 7. How would you rate the overall cleanliness of your apartment community? Extremely Clean Above average Average Below average Poor Cleanliness * 8. Overall, how would you rate your experience with our Office Staff? Excellent Very good Good Fair Poor * 9. Overall, how would you rate your experience with our Leasing Staff? Excellent Very good Good Fair Poor * 10. Overall, how would you rate your experience with our Maintenance Staff? Excellent Very good Good Fair Poor Send Feedback!