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1. What method of contact describes your interaction with Charlotte-Mecklenburg Utility Department (CMUD) staff:

2. Please rate your most recent experience with CMUD.

  Great Good Poor
My request was satisfied.
The service request was not resolved today, but I received the information needed to take the next steps.
The Utilities staff was courteous and professional.
The requested service was provided in a timely manner.
My experience with Utilities was:

3. Staff member who assisted you:

4. Additional comments about your experience:

5. May we contact you?

T