1. How did you hear about Access Community Credit Union?

2. How well does Access CCU understand/meet your financial needs?

  Very Well Good Average Below Average Poor N/A
Sincere and Prompt Greeting
Business Handled with Professionalism
Offered Additional Services
Left Credit Union Feeling Like an Owner

3. How well does Access Community Credit Union understand/meet your financial needs?

4. Compared to our competitors, how would you rate our E-services?

  Significantly Better Slightly Better Very Similar Slightly Worse Significantly Worse Do Not Use E-service
Website
Home Banking
Mobile Phone App
E-statements
Bill Pay
Pop Money Transfers

5. Do you feel like you receive trusted advice when visiting the credit union?

  The advice is great The advice is good The advice is average The advice is below average The advice is poor N/A
Checking Accounts
Savings and Retirement
Auto/Personal Loans
Credit Cards
Home Equity

6. How may we improve your experience with the credit union or gain your business?

7. Would you like to be contacted about the survey you have just taken or the comments you have made?

8. How likely are you to refer Access Community Credit Union to your friends and family?

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