1. McHenry Township Fire Protection District Customer Survey

Incident #

The McHenry Township Fire Protection District is continually exploring ways to better serve the community. In order to evaluate and improve our services, we need your input. We would appreciate a few minutes of your time to please complete the survey on line. Thank you in advance for your time and effort in completing this survey.

* 1. Please enter the incident number listed on your letter.

* 2. Date of Service

Date
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* 3. Was this at your home or business?

* 4. What type of service(s) did you use? (Check all that apply.)

* 5. How would you rate…?

The attitude, respect, caring and sense of importance for helping others that was displayed by fire department personnel?

* 6. How would you rate…?

The professional appearance of fire department personnel, equipment and/or fire stations?

* 7. How would you rate…?

The performance of fire department personnel; was the job done well and efficiently?

* 8. How would you rate…?

The care taken by fire department personnel for you and/or your property?

* 9. How would you rate…?

The personal responsibility taken by fire department personnel to answer your questions and resolve your problems?

* 10. If you did not select excellent for any of the above, please let us know what we could have done to earn an excellent rating.

* 11. Please complete the following (Optional):

* 12. Please add any comments here:

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