Client Feedback Form CHN Herold Ross is committed to providing the highest quality service to its clients. In order to maintain this level of service we invite specific feedback at the end of each client engagement. However we also welcome feedback throughout the year so why wait until the end of the engagement - let us know your thoughts now by completing the form below. Question Title * 1. Name: Question Title * 2. Organisation: Question Title * 3. Phone: Question Title * 4. Email: Question Title * 5. Please specify the service this feedback relates to: Personal Income Tax Return Business Financial Statements & Income Tax Return BAS/GST Consulting Corporate Secretarial Services SMSF Audit Financial Statements Audit Other Other (please specify) Question Title * 6. Please rate the quality of our service: Excellent Very good Good Fair Poor No Opinion Communication Communication Excellent Communication Very good Communication Good Communication Fair Communication Poor Communication No Opinion Professionalism Professionalism Excellent Professionalism Very good Professionalism Good Professionalism Fair Professionalism Poor Professionalism No Opinion Responsiveness Responsiveness Excellent Responsiveness Very good Responsiveness Good Responsiveness Fair Responsiveness Poor Responsiveness No Opinion Staff accessibility Staff accessibility Excellent Staff accessibility Very good Staff accessibility Good Staff accessibility Fair Staff accessibility Poor Staff accessibility No Opinion Knowledge Knowledge Excellent Knowledge Very good Knowledge Good Knowledge Fair Knowledge Poor Knowledge No Opinion Quality of work Quality of work Excellent Quality of work Very good Quality of work Good Quality of work Fair Quality of work Poor Quality of work No Opinion Timeliness in delivering work Timeliness in delivering work Excellent Timeliness in delivering work Very good Timeliness in delivering work Good Timeliness in delivering work Fair Timeliness in delivering work Poor Timeliness in delivering work No Opinion Value for money Value for money Excellent Value for money Very good Value for money Good Value for money Fair Value for money Poor Value for money No Opinion Question Title * 7. Details of your feedback: Done
