* 1. Full Name

* 2. Job Title

* 3. Company Name

* 4. Email Address

* 5. Industry

* 6. Number of employees

* 7. Think of a case where a file related to a critical business process went missing or could not be located. Who approached you with the issue, and what did they say?

* 8. What made finding your file(s) so difficult?

* 9. How long did it take you to track down the file(s), and what was involved in doing so?

* 10. What thoughts were running through your head as you spent time trying to locate the file(s)?

T