Exit this survey Public Works Customer Satisfaction 1. Default Section Question Title * 1. Please indicate the division of Monmouth County Public Works you requested services from. Highway Division-Road Maintenance (i.e. snow plowing, drainage, mowing, litter removal, pot hole, etc.) Road Opening Permit Shade Tree Division-Tree Service (i.e. removal, trimming, landscaping, gysp moth inspection, etc.) Mosquito Commission Fleet Services-Vehicle/equipment inspection, towing, etc.) Bridge Division Engineering-Survey, inspections, etc.) Traffic Safety Division-Street signs, traffic signals Reclamation Center-Waste removal services Question Title * 2. The person taking my request was courteous and professional Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 3. Employee(s) provided service in a timely manner. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 4. Employee(s)was willing to help me. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 5. The employee(s) that assisted you was knowledgeable? Strongly Agree Agree Neutral Disagree Strongly Agree Question Title * 6. Employee(s) conveyed a positive attitude. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 7. Overall, I am satisfied with the services I received. Strongly Agree Agree Neutral Disagree Strongly Agree Question Title * 8. If you were satisfied with your experience or the service from the department, please tell us what we did well. Question Title * 9. If you were not satisfied with your experience or the service from the department, please tell us how we can improve. Question Title * 10. How familiar are you with the services Public Works and Engineering provides the County? Very Familiar Familiar Somewhat Familiar Not Familiar Done