1. Customer Satisfaction Survey

* 1. How long have you been a customer of Intracoastal Bank?

* 2. Why did you choose Intracoastal Bank for your banking needs?

* 3. How would you rate your overall satisfaction with Intracoastal Bank?

* 4. How likely are you to recommend Intracoastal Bank to your friends or relatives?

* 5. Do you recall your last visit to the bank?

* 6. If Yes, Please rate the employee's ability to assist you.

* 7. How would you rate the employee on being courteous?

* 8. What area of the bank did you do business with on your last visit?

* 9. Intracoastal Bank is always looking for ways to improve our service and products. Please give us any feedback that may help the bank to continue to satisfy our customers.

* 10. If you would like the bank to contact you, please give us your name and phone number. We will address any questions or comments promptly.