The Milwaukee County Department on Aging (MCDA) in partnership with it Commission on Aging Advisory Council Communication Workgroup is attempting to improve older adults’ access to supportive services, resources, programs, and opportunities available through the Milwaukee County Department on Aging and other older adult service agencies.You are an essential part of ensuring we fulfill our objective to develop quality senior-friendly materials and implement appropriate strategies targeted for the communication needs of older adults.

Our objective is to assess the needs and desires of older adults 60 plus by asking questions about how you currently receive and prefer to receive information. Please help us by answering the following questions.

* 1. How do you get information about important issues, services, programs, opportunities, etc. that affect and interest you? (Check all that apply)

* 2. What informational sources do you use? (Check all that apply)

* 3. What is your communication preference for receiving information? (Check all that apply)

* 4. Have you heard about the following Milwaukee County Department on Aging (MCDA) supported programs? (Check all that apply)

* 5. Have you ever received services or participated in programs through MCDA?

* 6. If you currently or in the past have used programs and services, what were they and how have they helped you? (Check all that apply)

* 7. When using MCDA services, how satisfied were you with the customer service received through MCDA? (Check only one answer)

* 8. If you have never used MCDA programs or services. please tell us why (Check all that apply)

* 9. Do you have anything else you would like to share with us?

* 10. Would you like to be contacted about services, programs, and/or volunteer opportunities?

Your help is important to the success of our efforts. THANK YOU!