Okemos Allergy Center Patient Satisfaction Survey

SCHEDULING

	Excellent	Average	Poor
Promptness in which the phone was answered when you called	Promptness in which the phone was answered when you called Excellent	Promptness in which the phone was answered when you called Average	Promptness in which the phone was answered when you called Poor
Courtesy of staff taking your call	Courtesy of staff taking your call Excellent	Courtesy of staff taking your call Average	Courtesy of staff taking your call Poor
Efficiency of staff scheduling your appointment	Efficiency of staff scheduling your appointment Excellent	Efficiency of staff scheduling your appointment Average	Efficiency of staff scheduling your appointment Poor
Availability of appointment times	Availability of appointment times Excellent	Availability of appointment times Average	Availability of appointment times Poor

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