1. Library Survey

Thank you for taking this short survey to help the library assess its progress toward the goal of being America's best public library by 2010, and help us provide critical data for Mecklenburg County's Community & Corporate Scorecard.

Please respond to the following, based on your most recent library experience.

Question Title

* 2. Please respond to the following statements about your most recent library experience.

  Strongly Agree Agree Disagree Strongly Disagree Not Applicable
The quality of service met or exceeded expectations.
Staff responded to my needs in a timely fashion.
Communication about services was effective.
Staff treated me with courtesy and respect.
I felt safe at the library.

Question Title

* 3. Using a scale of 1 to 10, with 1 being "not at all likely" and 10 being "very likely," how likely are you to recommend the library to someone who lives in this community?

33% of survey complete.