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Feedback

Your feedback is very important to us. It will allow us to improve our customer service. Please take a few minutes to complete this survey for us. With your help, we hope to strengthen the bond between our clients and make customer service improvements.

* 1. Have you had an interaction with a railroad police special agent or another member of the railroad police department?

* 2. Regarding question #1, if so, how recent?

* 3. Was your interaction with the police department member positive?

4. What is your overall assessent of your interaction with the CSX police department?

  Extremely Positive Very Positive Positive Negative Very Negative Extremely Negtive N/A
Overall assessment

5. Please rate the following using a scale of 1 to 5 with 1 being the best; 5 being the worst.

  1 2 3 4 5 N/A
Professionalism / Competence of the railroad police member you interacted with
Demeanor
Safety and security concerns within your area
Do you feel they are being adequately addressed by the police department?

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