1. Overall, how satisfied or dissatisfied are you with our company?

2. Which of the following words would you use to describe our products? Select all that apply.

3. How well do our products meet your needs?

4. How would you rate the quality of our products?

5. How would you rate the value for money of our products?

6. How responsive have we been to your questions or concerns about our products?

7. How long have you been a customer of our company?

8. How likely are you to purchase any of our products again?

9. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

10. Do you have any other comments, questions, or concerns?

T