By taking just a few minutes to reflect on your time at Toora, you are helping us to improve our services and keep supporting women in the ACT.

* 1. What is your name? (You do not have to tell us, if you would like to remain anonymous)

* 2. Would you like us to follow up with you about your feedback? If so, please let us know what is the best way to contact you.

* 3. Which Coming Home service did you use?

* 4. When did you last use the service?

* 5. What was one thing that you found the most helpful about the service(s)

* 6. What was one thing that we could have done better?

* 7. Have you noticed any improvement in your life in these areas?

  None A little A fair bit A lot
Mental Health
Understanding your addiction
Quality of life
Ability to engage effectively with services
Making goals
Self care
Creating a safe network
Using problem solving techniques
Having a better understanding of yourself

* 8. Did you feel safe and secure during your time at Toora?

* 9. Were our staff professional and courteous?

* 10. If you stayed at one of our residential services, how would you rate the following?

  Poor Fair Good Not applicable
Overall condition of your room
Overall condition of the property
After hours on call service

* 11. Do you have any other comments?