WONE Customer Survey Region 3 - Match DWD - 7.2017

Service Satisfaction Survey Region 3

How Are We Doing?
WorkOne Northeast is committed to the greatest number of people in the shortest possible time. This is your chance to let us know how we're doing and where we can improve.

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* 1. Location: Where you visited WorkOne for services:

Angola

Auburn

LaGrange

Bluffton

Columbia City

Decatur

Fort Wayne

Huntington

Kendallville

LaGrange

Marion

Wabash

Question Title

* 2. Services: What has brought you to WorkOne today: (Please select 1 – the primary reason)

Attended an employer job fair or event

Help finding a job

Attended a workshop

Get information about training

Received a letter to come into the center

WorkKeys Testing

Other (please specify)

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* 3. Wait Time: About how long did you wait before being assisted by reception?

LESS than 15 minutes

LONGER than 15 minutes

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* 4. How likely is it that you would recommend WorkOne services to someone you know?
(0 - Not At All Likely) (5 - Neutral) (10 - Extremely Likely)

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* 5. Comments: What is the reason for the score you just gave us? Did any of our WorkOne team members
give you especially good (or really bad) service? Please give us details — name(s) and a description of the circumstances that led to the outstanding or poor service rating:

Question Title

* 1. Location: Where you visited WorkOne for services:

Question Title

* 2. Services: What has brought you to WorkOne today: (Please select 1 – the primary reason)

Question Title

* 3. Wait Time: About how long did you wait before being assisted by reception?

Question Title

* 4. How likely is it that you would recommend WorkOne services to someone you know? (0 - Not At All Likely) (5 - Neutral) (10 - Extremely Likely)

Question Title

* 5. Comments: What is the reason for the score you just gave us? Did any of our WorkOne team members give you especially good (or really bad) service? Please give us details — name(s) and a description of the circumstances that led to the outstanding or poor service rating:

* 4. How likely is it that you would recommend WorkOne services to someone you know?
(0 - Not At All Likely) (5 - Neutral) (10 - Extremely Likely)

* 5. Comments: What is the reason for the score you just gave us? Did any of our WorkOne team members
give you especially good (or really bad) service? Please give us details — name(s) and a description of the circumstances that led to the outstanding or poor service rating: