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Volunteer Calgary's Equity Commons Project

Thank you for your willingness to complete this survey.

Volunteer Calgary believes that equity matters in volunteering. Through our Equity Commons project, we're developing a sector-wide learning and capacity-building program to reduce barriers and increase equity in volunteer engagement.

Our goal is to better understand your current volunteer recruitment practices, identify any gaps or challenges you may be experiencing, and explore ways we can strengthen and support a more inclusive and effective recruitment process. Your insights will help us shape tools, strategies, and resources that truly meet the needs of volunteer managers and the communities you serve.

Before you begin, we invite you to take a brief grounding moment:
Take one slow breath in… and one slow breath out.
Notice your feet on the floor, your body supported by the chair, and allow yourself a moment of presence.


This survey is about learning together, reflecting honestly, and finding opportunities for growth and improvement.

It is an anonymous survey. Responses will be kept confidential and reported only in aggregate or as high-level themes. No individual or organization will be identified.

Thank you for your leadership and your commitment to volunteerism and community.
Privacy Notice: Your responses will be used by Volunteer Calgary the organization behind the VolunteerConnector to improve our services. Individual names or emails will not be shared publicly. Your feedback may be summarized in reports, but individual details (such as names or emails) will never be shared publicly. By completing this survey, you consent to us using your information in line with our Terms of Service.

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* 2. Where do you live? (Please enter the first three digits of your postal code ex. T2T)

Section 1: State of Volunteerism at Your Organization
Please tell us more about your organization

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* 3. Thinking about the past six month, please rate how strongly you agree with the following statements.

  Strongly disagree Disagree Agree Strongly Agree N/A
In the past six months, my organization has been able to fill most or all of our volunteer roles.
In the past six months, our volunteer base has reflected the diversity of the communities we work with.
In the past six months, my organization has reviewed volunteer policies or procedures to identify barriers to participation.
In the past six months, our organization has made changes to at least one volunteer policy or procedure to reduce barriers to participation.
In the past six months, I have had the time, resources, and supports to focus on improving volunteer engagement strategies.
Section 2: Volunteer Engagement Strategies
Tell us more about how you engage volunteers
2a: Frequency of Use

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* 4. In the past year, how often has your organization used the following approaches to recruit or engage volunteers?

  Never Once or twice Several times Regularly N/A
Visiting community spaces (e.g., churches, friendship centres, youth hubs, settlement agencies).
Partnering with community leaders or community-based organizations.
Offering flexible volunteer roles that accommodate different schedules or capacities.
Simplifying the volunteer application process and removing unnecessary requirements.
Providing recruitment or onboarding materials in multiple languages or with interpretation support.
Offering practical supports (e.g., transit tickets, food, childcare) to enable participation.
Focusing on long-term relationship-building rather than one-time outreach.
Hosting informal “meet and greet” or information sessions for prospective volunteers.
Allowing volunteers to shape roles based on their strengths and interests.
Using an explicit equity, diversity, and inclusion (EDI) framework to guide volunteer recruitment.
2b: Effectiveness

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* 5. When your organization has used these approaches, how effective have they been in supporting inclusive and meaningful volunteer engagement? (Choose N/A for items you have not used)

  Not Effective Somewhat effective Effective Very Effective N/A
Visiting community spaces (e.g., churches, friendship centres, youth hubs, settlement agencies).
Partnering with community leaders or community-based organizations.
Offering flexible volunteer roles that accommodate different schedules or capacities.
Simplifying the volunteer application process and removing unnecessary requirements.
Providing recruitment or onboarding materials in multiple languages or with interpretation support.
Offering practical supports (e.g., transit tickets, food, childcare) to enable participation.
Focusing on long-term relationship-building rather than one-time outreach.
Hosting informal “meet and greet” or information sessions for prospective volunteers.
Allowing volunteers to shape roles based on their strengths and interests.
Using an explicit equity, diversity, and inclusion (EDI) framework to guide volunteer recruitment.
Section 3: Role of Equitable Volunteer Engagement
3a: Individual Awareness and Capacity

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* 6. Thinking specifically about volunteers from racialized and newcomer communities…

  Strongly disagree Disagree Agree Strongly agree N/A
I understand how volunteer recruitment and engagement practices can create barriers for racialized and newcomer volunteers.
I feel capable of identifying where our volunteer practices may unintentionally exclude racialized or newcomer volunteers.
I feel confident adapting volunteer engagement approaches to better support racialized and newcomer volunteers.
3b: Organizational Awareness and Capacity

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* 7. Thinking specifically about volunteers from racialized and newcomer communities…

  Strongly disagree Disagree Agree Strongly agree N/A
My organization recognizes that racialized and newcomer volunteers may experience barriers that differ from those faced by other volunteers.
My organization is willing to examine how policies, procedures, or norms may contribute to inequitable volunteer engagement.
My organization has the capacity (e.g., leadership support, resources, decision-making authority) to act on what we learn about equitable volunteer engagement.
Section 4: Capacity, Confidence, and Learning
4a: Current Capacity

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* 8. Thinking about current capacity as a volunteer manager, please rate how strongly you agree with the following statements.

  Strongly disagree Disagree Agree Strongly agree N/A
I feel confident in my ability to recruit volunteers from diverse communities.
I have access to practical tools or frameworks that support equitable volunteer engagement.
My organization supports learning and reflection about equity in volunteer engagement.
I have opportunities to work with peers to help improve volunteer engagement practices.
4b: Learning

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* 9. Please rate how interested you are in each of the following learning topics.

  Not at all interested Slightly interested Interested Very interested N/A
Building consistent, equity‑focused recruitment practices.
Reviewing and updating organizational policies to make them more inclusive of diverse communities.
Building team capacity to engage effectively with diverse communities.
Opportunities to learn from organizations with strong community engagement models.
Equity-focused support in aligning volunteer recruitment strategies with organizational goals and values.
Coaching or mentoring that helps strengthen our overall volunteer strategy.

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* 10. What is your preferred way to attend an Equity Commons session?

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* 11. How often do you feel at ease attending sessions?

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