* 1. Have you completed the Free Application for Federal Student Aid (FAFSA)?

* 2. Have you been awarded financial aid from the Germanna Community College Financial Aid Office?

* 3. How many times have you called the Financial Aid Office in the past year?

* 4. Which campus did you call?

* 5. Please rate the helpfulness of the financial aid staff when answering your phone call.

* 6. Comments about calling the Financial Aid Office:

* 7. How many times have you visited the Financial Aid Office in the past year?

* 8. Which campus did you visit?

* 9. Please rate the helpfulness of the financial aid staff when you visited.

* 10. Comments about visiting the Financial Aid Office:

* 11. How may times have you visited the Germanna Financial Aid web page in the past year?

* 12. Which part(s) of the web page did you use? (Check all that apply.)

* 13. Please rate the helpfulness of the Financial Aid web page:

* 14. Comments about the helpfulness of the Financial Aid web page:

* 15. Please rate your overall satisfaction with the Financial Aid Office at Germanna Community College.

* 16. General comments about the Financial Aid Office at Germanna Community College:

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