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* 1. I was able to quickly find what I was looking for.

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* 2. The organization/layout of the Web site made sense to me and helped focus my search for information.

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* 3. The search tool enabled me to easily find what I was looking for.

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* 4. The information I found was clear and easy to understand.

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* 5. The information I found was timely and up to date.

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* 6. In what ways could SHA improve its Web site?

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