1. Please answer the following questions:

* 1. How would you rate the service you received at the reception desk?

* 2. How would you rate the courtesy and competency of the staff?

* 3. How satisfied are you with EA labs turn around times?

* 4. On average, what turn around time do you usually request? More than one option can be selected.

* 5. What are the main reason(s)you use EA Labs? More than one option may be selected

* 6. How satisfied are you with the quality and reliability of results provided by EA Labs?

* 7. How valuable is EA Labs Accreditation status (NVLAP & CALA) for your business?

* 8. Have you ever used EA Labs after hours service (weekends and after office hours)?

* 9. Have you used EA Labs pick up services?

* 10. What areas of improvement would you like to see with EA Labs?