1. Introduction

Especially in this time of economic hardship, businesses are likely more open to considering new and creative ways to bring in customers. This is a perfect opportunity to help them see how they might increase their business traffic by as much as 20% by making their services friendly to people with disabilities.

The following survey was designed to gather information about how businesses can be more effective in providing customer service to you, family and/or friends with disabilities. Please complete this short survey to help make a difference! :)

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* 1. Which of these best describes your disability or how your disability affects you: (You may mark more than one)

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* 2. How often do you visit the following kinds of businesses?

  Everyday A few times a week Once a week A few times a month Once a month Every few months Once a year
Movie Theaters
Cultural/Arts Events
Business Website
Grocery Stores
Hotels
Sporting Events
Government Offices
Retail Shops
Restaurants
Medical Buildings/Offices

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* 3. Which of these is most important to you when visiting a business? (answer as many as you would like)

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* 4. Please share a really great experience you've had with a disability friendly business. Feel free to use the names of companies.

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* 5. Please share a really bad experience you've had with a disability UNfriendly business. If you choose to use business names, these will not be publicized.

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* 6. If you could send a message to local businesses, what would it be?

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