1. Environmental Mechanical Customer CARE Survey

Dear Customer,

Please help us serve you better by taking a minute to give us your candid opinion of our service performance by completing this Customer Care Survey. We look forward to serving you in the future.

Thomas LoScalzo, President
Environmental Mechanical
(913) 829-0100

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* 1. Please rate us on timely response to all service requests.

  Below Expectations Meets Expectations Above Expectations
Select One:

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* 2. Please rate us on communicating scheduling and results of your service call.

  Below Expectations Meets Expectations Above Expectations
Select One:

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* 3. Please rate us on identifying and resolving your service request on the 1st visit.

  Below Expectations Meets Expectations Above Expectations
Select One:

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* 4. Please rate us on quality of overall service.

  Below Expectations Meets Expectations Above Expectations
Select One:

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* 5. Are all of your service requirements being met?

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* 6. How likely are you to recommend us to a friend or colleague?

  Not Likely Neutral Very Likely
Select One:

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* 7. Please list the 2 most important factors affecting your selection of our services:

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* 8. Are we meeting your needs? Please leave us your comments:

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* 9. Please provide your name, company name and telephone number for follow up:

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* 10. May we contact you by email for future customer surveys?

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