1. Maintenance Customer Service

Our goal is to provide you with the best possible service; please help by answering the following questions.

1. What was the nature of your latest contact with us?

2. Overall, what letter grade would you give our customer service?

3. Maintenance responded promptly to my request.

4. Please rate the following categories:

  Strongly Agree Agree Disagree Strongly Disagree No Comment
Maintenance staff was courteous & professional
Maintenance staff answered your questions & provided help
My overall experience was positive
A timely response was provided
Facilities web pages provide useful information

6. Please indicate any specific references that affected your ratings:

7. Have you experienced ongoing improvements from the services provided by Facilities - Maintenance?

8. What service related improvements can you recommend? Also, feel free to make additional comments.

9. Please provide your name if you wish:

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