Wireless LANs - 2006 (Reference Copy)

Question Title

* 1. At what stage is your company in deploying wireless LAN technology?

Already in production or in the implementation process

Plan to implement within 1 year

Plan to implement in 1 to 2 years

Plan to implement in more than 2 years

No plans to implement

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* 2. What is your role in your company’s wireless LAN implementation?

Decision maker

Influencer

Recommender

Not involved

Other (please specify)

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* 3. What are the TWO biggest drivers behind your wireless LAN implementation? (Please check ONLY TWO.)

High-speed wireless access for traveling users from public hotspots

Directive by upper management

Mobile voice over IP (VoIP)

Improvement of a specific business process(es), such as inventory management or field service

Less expensive or simpler-to-implement LAN connectivity

Improved knowledge-worker productivity through mobility

Reduced cabling costs

Other (please specify)

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* 4. In what areas of your organization is your WLAN deployed; in other words, what areas are covered by the Wi-Fi network? (check all that apply)

Common areas (e.g., conference/meeting rooms, cafeteria, lobby, instructional areas)

Individual work cubicles, offices, other business work areas

Warehouse/manufacturing floor

Outdoors

Other (please specify)

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* 5. What existing and emerging wireless network types are you currently using or planning to use?

	Currently using	Planning to use	Planning NOT to use	Don't Know
Legacy 802.11 (2Mbps)	Legacy 802.11 (2Mbps) Currently using	Legacy 802.11 (2Mbps) Planning to use	Legacy 802.11 (2Mbps) Planning NOT to use	Legacy 802.11 (2Mbps) Don't Know
802.11a	802.11a Currently using	802.11a Planning to use	802.11a Planning NOT to use	802.11a Don't Know
802.11b	802.11b Currently using	802.11b Planning to use	802.11b Planning NOT to use	802.11b Don't Know
802.11g	802.11g Currently using	802.11g Planning to use	802.11g Planning NOT to use	802.11g Don't Know
802.11n	802.11n Currently using	802.11n Planning to use	802.11n Planning NOT to use	802.11n Don't Know
802.16d/802.16-2004 ("fixed" WiMAX)	802.16d/802.16-2004 ("fixed" WiMAX) Currently using	802.16d/802.16-2004 ("fixed" WiMAX) Planning to use	802.16d/802.16-2004 ("fixed" WiMAX) Planning NOT to use	802.16d/802.16-2004 ("fixed" WiMAX) Don't Know
802.16e/802.16-2005 ("mobile" WiMAX)	802.16e/802.16-2005 ("mobile" WiMAX) Currently using	802.16e/802.16-2005 ("mobile" WiMAX) Planning to use	802.16e/802.16-2005 ("mobile" WiMAX) Planning NOT to use	802.16e/802.16-2005 ("mobile" WiMAX) Don't Know
Broadband cellular data (e.g., EV-DO, UMTS/HSDPA)	Broadband cellular data (e.g., EV-DO, UMTS/HSDPA) Currently using	Broadband cellular data (e.g., EV-DO, UMTS/HSDPA) Planning to use	Broadband cellular data (e.g., EV-DO, UMTS/HSDPA) Planning NOT to use	Broadband cellular data (e.g., EV-DO, UMTS/HSDPA) Don't Know
Converged Wi-Fi-cellular data and/or voice	Converged Wi-Fi-cellular data and/or voice Currently using	Converged Wi-Fi-cellular data and/or voice Planning to use	Converged Wi-Fi-cellular data and/or voice Planning NOT to use	Converged Wi-Fi-cellular data and/or voice Don't Know
Wi-Fi mesh	Wi-Fi mesh Currently using	Wi-Fi mesh Planning to use	Wi-Fi mesh Planning NOT to use	Wi-Fi mesh Don't Know

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* 6. When will you deploy the following applications over a wireless LAN?

	Already deploying	Within the next 6 months	Within 6 to 12 months	Within 12 to 24 months	No plans/Don't know
Guest intranet/Internet access	Guest intranet/Internet access Already deploying	Guest intranet/Internet access Within the next 6 months	Guest intranet/Internet access Within 6 to 12 months	Guest intranet/Internet access Within 12 to 24 months	Guest intranet/Internet access No plans/Don't know
Radio-frequency identification (RFID)	Radio-frequency identification (RFID) Already deploying	Radio-frequency identification (RFID) Within the next 6 months	Radio-frequency identification (RFID) Within 6 to 12 months	Radio-frequency identification (RFID) Within 12 to 24 months	Radio-frequency identification (RFID) No plans/Don't know
E-mail and other business applications	E-mail and other business applications Already deploying	E-mail and other business applications Within the next 6 months	E-mail and other business applications Within 6 to 12 months	E-mail and other business applications Within 12 to 24 months	E-mail and other business applications No plans/Don't know
Point of sale verification/transactions	Point of sale verification/transactions Already deploying	Point of sale verification/transactions Within the next 6 months	Point of sale verification/transactions Within 6 to 12 months	Point of sale verification/transactions Within 12 to 24 months	Point of sale verification/transactions No plans/Don't know
Employee Internet access	Employee Internet access Already deploying	Employee Internet access Within the next 6 months	Employee Internet access Within 6 to 12 months	Employee Internet access Within 12 to 24 months	Employee Internet access No plans/Don't know
Streaming media; video-on-demand	Streaming media; video-on-demand Already deploying	Streaming media; video-on-demand Within the next 6 months	Streaming media; video-on-demand Within 6 to 12 months	Streaming media; video-on-demand Within 12 to 24 months	Streaming media; video-on-demand No plans/Don't know
Real-time voice	Real-time voice Already deploying	Real-time voice Within the next 6 months	Real-time voice Within 6 to 12 months	Real-time voice Within 12 to 24 months	Real-time voice No plans/Don't know
Asset tracking or other location application(s)	Asset tracking or other location application(s) Already deploying	Asset tracking or other location application(s) Within the next 6 months	Asset tracking or other location application(s) Within 6 to 12 months	Asset tracking or other location application(s) Within 12 to 24 months	Asset tracking or other location application(s) No plans/Don't know
Facilities management	Facilities management Already deploying	Facilities management Within the next 6 months	Facilities management Within 6 to 12 months	Facilities management Within 12 to 24 months	Facilities management No plans/Don't know
Videoconferencing	Videoconferencing Already deploying	Videoconferencing Within the next 6 months	Videoconferencing Within 6 to 12 months	Videoconferencing Within 12 to 24 months	Videoconferencing No plans/Don't know

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* 7. What do you see as the PRIMARY benefit(s) of integrating wireless LAN technology with VoIP?

Convergence with cellular devices and networks for streamlined operations

Simpler 'office hoteling' (employees check-in / check-out without a permanently assigned desk)

Presence management (having access to users' reachability status on net)

Plan to eliminate or reduce investments in desktop (wired) phones

Easier moves/adds/changes

Unified messaging

Ability to reach mobile employees anywhere within the corporate campus

Saving money by reducing or eliminating cell phone usage charges

Don't see any benefit

Other (please specify)

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* 8. Please indicate the timeframe in which you expect each of the products below to be a SIGNIFICANT component of your wireless LAN implementation.

	Now or within the next 6 months	Within 6 to 12 months	Within 12 to 18 months	No plans / Don't know
Laptop computers	Laptop computers Now or within the next 6 months	Laptop computers Within 6 to 12 months	Laptop computers Within 12 to 18 months	Laptop computers No plans / Don't know
Wireless intrusion detection/prevention monitoring systems (integrated with WLAN system)	Wireless intrusion detection/prevention monitoring systems (integrated with WLAN system) Now or within the next 6 months	Wireless intrusion detection/prevention monitoring systems (integrated with WLAN system) Within 6 to 12 months	Wireless intrusion detection/prevention monitoring systems (integrated with WLAN system) Within 12 to 18 months	Wireless intrusion detection/prevention monitoring systems (integrated with WLAN system) No plans / Don't know
PDAs	PDAs Now or within the next 6 months	PDAs Within 6 to 12 months	PDAs Within 12 to 18 months	PDAs No plans / Don't know
Active radio-frequency identification (RFID) tags	Active radio-frequency identification (RFID) tags Now or within the next 6 months	Active radio-frequency identification (RFID) tags Within 6 to 12 months	Active radio-frequency identification (RFID) tags Within 12 to 18 months	Active radio-frequency identification (RFID) tags No plans / Don't know
Custom devices, such as bar-code scanners	Custom devices, such as bar-code scanners Now or within the next 6 months	Custom devices, such as bar-code scanners Within 6 to 12 months	Custom devices, such as bar-code scanners Within 12 to 18 months	Custom devices, such as bar-code scanners No plans / Don't know
Passive radio-frequency identification (RFID) tags	Passive radio-frequency identification (RFID) tags Now or within the next 6 months	Passive radio-frequency identification (RFID) tags Within 6 to 12 months	Passive radio-frequency identification (RFID) tags Within 12 to 18 months	Passive radio-frequency identification (RFID) tags No plans / Don't know
Wi-Fi-only VoIP handsets (non-dual-mode)	Wi-Fi-only VoIP handsets (non-dual-mode) Now or within the next 6 months	Wi-Fi-only VoIP handsets (non-dual-mode) Within 6 to 12 months	Wi-Fi-only VoIP handsets (non-dual-mode) Within 12 to 18 months	Wi-Fi-only VoIP handsets (non-dual-mode) No plans / Don't know
Desktop computers	Desktop computers Now or within the next 6 months	Desktop computers Within 6 to 12 months	Desktop computers Within 12 to 18 months	Desktop computers No plans / Don't know
Wi-Fi softphones (telephony client software)	Wi-Fi softphones (telephony client software) Now or within the next 6 months	Wi-Fi softphones (telephony client software) Within 6 to 12 months	Wi-Fi softphones (telephony client software) Within 12 to 18 months	Wi-Fi softphones (telephony client software) No plans / Don't know
Dual-mode Wi-Fi/cellular handsets	Dual-mode Wi-Fi/cellular handsets Now or within the next 6 months	Dual-mode Wi-Fi/cellular handsets Within 6 to 12 months	Dual-mode Wi-Fi/cellular handsets Within 12 to 18 months	Dual-mode Wi-Fi/cellular handsets No plans / Don't know
Wireless intrusion detection/prevention monitoring systems (third-party overlay)	Wireless intrusion detection/prevention monitoring systems (third-party overlay) Now or within the next 6 months	Wireless intrusion detection/prevention monitoring systems (third-party overlay) Within 6 to 12 months	Wireless intrusion detection/prevention monitoring systems (third-party overlay) Within 12 to 18 months	Wireless intrusion detection/prevention monitoring systems (third-party overlay) No plans / Don't know

Question Title

* 9. Have you been able to calculate a hard ROI/payback with an existing or planned wireless LAN implementation?

Yes

'Soft' payback will be or has been justification enough

Don't know / Haven't tried

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* 10. What are the THREE most challenging factors in justifying or deploying wireless LANs? (Please check ONLY THREE.)

Interference/performance problems

Too many conflicting technology standards

Configuring and upgrading large numbers of dispersed access points

Supporting fast user roaming across IP subnets

Wireless LANs not needed

High operations costs/total cost of ownership

Integration with wired network

Managing/troubleshooting the wireless infrastructure

Lack of multivendor interoperability

High equipment prices

Lack of inhouse RF expertise

Conducting site surveys

Security concerns

Other (please specify)

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* 11. Which statement below BEST reflects your opinion of the current state of wireless LAN security technology?

Most wireless LAN security problems have been solved with Wi-Fi Protected Access (WPA) and WPA2/802.11i

Most wireless LAN security problems have been solved in proprietary ways by individual vendors

Wireless LANs are not secure

Wireless LAN security problems have been solved with technology, but I don’t feel confident about implementing security properly for optimum benefit

I have deployed a wireless LAN and secured it to my satisfaction

Other (please specify)

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* 12. If you have implemented wireless LANs, how are you handling security? (Please check all that apply.)

IPSec or SSL VPNs are used with all wireless LANs

Wired Equivalent Privacy (WEP)

WPA

WPA2/802.11i

Changing default SSIDs and disabling SSID beaconing

MAC filtering

Vendor-proprietary (or in-house-developed) security mechanisms

Wireless intrusion detection/prevention monitoring

Not deploying security at this time

Other (please specify)

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* 13. What is your security policy for Wi-Fi hotspot service usage (check all that apply)?

Users must connect via the corporate VPN.

Usage is restricted to hotspots that bundle special authentication and intrusion detection mechanisms into the service.

Users' laptops have special security client software to protect against phishing and stolen credentials.

We have no security policy for hotspots.

We don't allow hotspot usage in our company.

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* 14. If you encourage mobile employees to use public Wi-Fi hotspot services, what service payment model do you prefer your company use?

Subscription from specialized hotspot service provider

Bundled into users' cellular subscriptions

Bundled into service package provided by a network aggregator offering access to multiple network types under a common billing and security umbrella

Users allowed to only use services available as an amenity, available for free

'Pay by the drink;' users purchase a connection from the local hotspot provider as needed

Other (please specify)

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* 15. Which of the following wireless LAN architectures are you using or likely to use in your environment (check all that apply)?

Standalone, distributed, intelligent access points without centralized managment/security capabilities

Thin access points with centralized wireless switch/controller for management and security

Mesh backbone routing

Distributed, intelligent access points with some centralized management/security capabilities

Ad-hoc, peer-to-peer client connections

Other (please specify)

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* 16. Please rank the importance of deploying each of the following mix of wired and wireless technologies in your network over the next 18 months on a scale of 1 (unimportant) to 7 (critical).

	Unimportant - 1	2	3	Somewhat important - 4	5	6	Critical - 7	N/A
VPNs	VPNs Unimportant - 1	VPNs 2	VPNs 3	VPNs Somewhat important - 4	VPNs 5	VPNs 6	VPNs Critical - 7	VPNs N/A
Converged ('dual-mode') cellular/Wi-Fi handsets	Converged ('dual-mode') cellular/Wi-Fi handsets Unimportant - 1	Converged ('dual-mode') cellular/Wi-Fi handsets 2	Converged ('dual-mode') cellular/Wi-Fi handsets 3	Converged ('dual-mode') cellular/Wi-Fi handsets Somewhat important - 4	Converged ('dual-mode') cellular/Wi-Fi handsets 5	Converged ('dual-mode') cellular/Wi-Fi handsets 6	Converged ('dual-mode') cellular/Wi-Fi handsets Critical - 7	Converged ('dual-mode') cellular/Wi-Fi handsets N/A
General routing/switching enhancements	General routing/switching enhancements Unimportant - 1	General routing/switching enhancements 2	General routing/switching enhancements 3	General routing/switching enhancements Somewhat important - 4	General routing/switching enhancements 5	General routing/switching enhancements 6	General routing/switching enhancements Critical - 7	General routing/switching enhancements N/A
Voice over Wi-Fi	Voice over Wi-Fi Unimportant - 1	Voice over Wi-Fi 2	Voice over Wi-Fi 3	Voice over Wi-Fi Somewhat important - 4	Voice over Wi-Fi 5	Voice over Wi-Fi 6	Voice over Wi-Fi Critical - 7	Voice over Wi-Fi N/A
Wireless network monitoring and management	Wireless network monitoring and management Unimportant - 1	Wireless network monitoring and management 2	Wireless network monitoring and management 3	Wireless network monitoring and management Somewhat important - 4	Wireless network monitoring and management 5	Wireless network monitoring and management 6	Wireless network monitoring and management Critical - 7	Wireless network monitoring and management N/A
Fixed WiMAX	Fixed WiMAX Unimportant - 1	Fixed WiMAX 2	Fixed WiMAX 3	Fixed WiMAX Somewhat important - 4	Fixed WiMAX 5	Fixed WiMAX 6	Fixed WiMAX Critical - 7	Fixed WiMAX N/A
Wired network monitoring and management	Wired network monitoring and management Unimportant - 1	Wired network monitoring and management 2	Wired network monitoring and management 3	Wired network monitoring and management Somewhat important - 4	Wired network monitoring and management 5	Wired network monitoring and management 6	Wired network monitoring and management Critical - 7	Wired network monitoring and management N/A
Gigabit and 10-Gig Ethernet	Gigabit and 10-Gig Ethernet Unimportant - 1	Gigabit and 10-Gig Ethernet 2	Gigabit and 10-Gig Ethernet 3	Gigabit and 10-Gig Ethernet Somewhat important - 4	Gigabit and 10-Gig Ethernet 5	Gigabit and 10-Gig Ethernet 6	Gigabit and 10-Gig Ethernet Critical - 7	Gigabit and 10-Gig Ethernet N/A
Wireless roaming software	Wireless roaming software Unimportant - 1	Wireless roaming software 2	Wireless roaming software 3	Wireless roaming software Somewhat important - 4	Wireless roaming software 5	Wireless roaming software 6	Wireless roaming software Critical - 7	Wireless roaming software N/A
Traffic-shaping/QoS	Traffic-shaping/QoS Unimportant - 1	Traffic-shaping/QoS 2	Traffic-shaping/QoS 3	Traffic-shaping/QoS Somewhat important - 4	Traffic-shaping/QoS 5	Traffic-shaping/QoS 6	Traffic-shaping/QoS Critical - 7	Traffic-shaping/QoS N/A
Wireless LANs	Wireless LANs Unimportant - 1	Wireless LANs 2	Wireless LANs 3	Wireless LANs Somewhat important - 4	Wireless LANs 5	Wireless LANs 6	Wireless LANs Critical - 7	Wireless LANs N/A
Layer 4-7 security appliances	Layer 4-7 security appliances Unimportant - 1	Layer 4-7 security appliances 2	Layer 4-7 security appliances 3	Layer 4-7 security appliances Somewhat important - 4	Layer 4-7 security appliances 5	Layer 4-7 security appliances 6	Layer 4-7 security appliances Critical - 7	Layer 4-7 security appliances N/A
Wireless mesh	Wireless mesh Unimportant - 1	Wireless mesh 2	Wireless mesh 3	Wireless mesh Somewhat important - 4	Wireless mesh 5	Wireless mesh 6	Wireless mesh Critical - 7	Wireless mesh N/A
Cellular	Cellular Unimportant - 1	Cellular 2	Cellular 3	Cellular Somewhat important - 4	Cellular 5	Cellular 6	Cellular Critical - 7	Cellular N/A
Wi-Fi-to-cellular handoff equipment	Wi-Fi-to-cellular handoff equipment Unimportant - 1	Wi-Fi-to-cellular handoff equipment 2	Wi-Fi-to-cellular handoff equipment 3	Wi-Fi-to-cellular handoff equipment Somewhat important - 4	Wi-Fi-to-cellular handoff equipment 5	Wi-Fi-to-cellular handoff equipment 6	Wi-Fi-to-cellular handoff equipment Critical - 7	Wi-Fi-to-cellular handoff equipment N/A
Network-based storage	Network-based storage Unimportant - 1	Network-based storage 2	Network-based storage 3	Network-based storage Somewhat important - 4	Network-based storage 5	Network-based storage 6	Network-based storage Critical - 7	Network-based storage N/A
Application acceleration	Application acceleration Unimportant - 1	Application acceleration 2	Application acceleration 3	Application acceleration Somewhat important - 4	Application acceleration 5	Application acceleration 6	Application acceleration Critical - 7	Application acceleration N/A
Wired voice over IP (VoIP)	Wired voice over IP (VoIP) Unimportant - 1	Wired voice over IP (VoIP) 2	Wired voice over IP (VoIP) 3	Wired voice over IP (VoIP) Somewhat important - 4	Wired voice over IP (VoIP) 5	Wired voice over IP (VoIP) 6	Wired voice over IP (VoIP) Critical - 7	Wired voice over IP (VoIP) N/A
Unified branch-office WAN gear	Unified branch-office WAN gear Unimportant - 1	Unified branch-office WAN gear 2	Unified branch-office WAN gear 3	Unified branch-office WAN gear Somewhat important - 4	Unified branch-office WAN gear 5	Unified branch-office WAN gear 6	Unified branch-office WAN gear Critical - 7	Unified branch-office WAN gear N/A
Mobile WiMAX	Mobile WiMAX Unimportant - 1	Mobile WiMAX 2	Mobile WiMAX 3	Mobile WiMAX Somewhat important - 4	Mobile WiMAX 5	Mobile WiMAX 6	Mobile WiMAX Critical - 7	Mobile WiMAX N/A

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* 17. Which of the following best describes your expertise with wireless LAN technology?

RF expert

Wireless LAN hobbyist or home user with experience in managing a single-AP environment

Traditional network manager managing a Wi-Fi environment as a secondary discipline

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* 18. What percentage of your employees, enterprise-wide, will have wireless LAN access within the next 12 months?

None

Up to 10%

11% to 50%

51% to 75%

76% to 100%

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* 19. How many employees are there in your organization?

1 - 10

11 - 50

51 - 100

101 - 500

501 - 2000

More than 2000

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* 20. The company you work for most closely fits into which one of the following categories?

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* 21. How would you rate your company relative to how rapidly it adopts new technology?

We like to be among the first to implement new technologies

We see ourselves as an early adopter; however, we wait until we see the problems others have had

We adopt new technologies when we are confident that they have become mainstream and widely accepted

We are reluctant to go to new technologies and will generally do so only when necessary

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* 22. Where is your company headquartered?

Canada

Western Europe (other than the UK)

Latin and South America

Asia-Pacific

Other (please specify)

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