* 1. Please Enter your Work Order Number (Optional):

* 2. Did your service request receive a timely response?

  Strongly Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 3. Did a IIT supervisor or mechanic notify you of any delays or issues?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 4. Was the service request / work order completed to your satisfaction?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 5. Was the maintenance mechanic friendly and helpful?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 6. Was the Facilities website easy to navigate?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 7. Did the Facilities website give you the information you needed?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 8. Were you satisfied overall with your interaction with the IIT Facilities department?

  Strong Disagree Disagree Neutral or n/a Agree Strongly Agree
Please select one:

* 9. What improvements would you suggest? (Optional)

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