1.

* 1. Please rate your satisfaction with the campus bookstore (with A the best and D the worst).

  A B C D
Bookstore prices
Bookstore hours of operation
Bookstore location convenience
Bookstore product mix
Customer service
Bookstore supervision

* 2. Do you believe the bookstore should be a centralized or decentalized service.

* 3. If you wish, please elaborate.

* 4. How often do you use the bookstore?

* 5. What is the one change the bookstore should make to increase sales and customer satisfaction?

* 6. Any other comments you would like to make regarding the bookstore or bookstores?

* 7. Please rate your satisfaction with food services on campus (with A the best and D the worst).

  A B C D
Food service prices
Food service hours of operation
Food service location convenience
Food service product mix
Quality of food
Customer service
Food service supervision

* 8. Do you believe food services should be a centralized or decentalized service.

* 9. If you wish, please elaborate.

* 10. How often do you use the campus foodservice facilities?

* 11. What is the one change the foodservice/cafeteria should make to increase sales and customer satisfaction?

* 12. Any other comments you would like to make regarding the foodservice?

* 13. Describe for us who you are and where you work on campus or go to school. Please check appropriate boxes.

T