Thank you for clicking on this link to participate in this national survey of Deaf and hard of hearing individuals. The purpose of this survey is to understand from the perspectives of Deaf and hard of hearing individuals how to improve communication with their doctors. Deaf and hard of hearing patients are the experts on how health care providers should effectively communicate with them.
There are five sections in this survey. In the first section there are 17 suggestions for improving communication between health care providers and Deaf and hard of hearing patients. These suggestions come from a focus group study of Deaf and hard of hearing participants*. We are asking you to indicate how important you think these suggestions are for you personal health.
In the second section we ask you to rate how well these suggestions are being done by your health care providers.
For the third section we ask you to describe any other crucial things that doctors should do to improve communication with deaf and hard of hearing patients. Because successful health communication is the responsibility of both health care providers and patients, in section three we will ask you to describe the two most important things that you do to make your communication with your doctors successful.
Finally, in section four we ask you to describe yourself in terms of your social situation and your health care status so that we can better understand your suggestions for improving communication with health care providers.
The results of this survey will be shared with both the Deaf and hard of hearing communities, presented at medical education and health communication conferences, and published in medical education and health communication journals.
It will take approximately 20 minutes to complete the survey. You can skip any question for whatever reason as well as completely withdraw from the survey. Your answers are completely anonymous and therefore totally confidential.
By going to the first section of this survey you are giving your consent to participate in this study. We hope that you do so as we need your thoughtful responses in order to help improve communication between Deaf and hard of hearing patients and their doctors.
Thank you for your participation.
*Iezzoni, LI, O’Day, BL, Killeen, M, and Harker, H “Communication and perceptions of health care: observations and suggestions from persons who are Deaf or hard of hearing.”
Annals of Internal Medicine 2004; 140: 356-62.