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1. Overall, how would you rate your satisfaction with the information or services you received?

2. Please rate the following:

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
I got the information or service that I needed. (Accessibility)
The service or information was clear and understandable. (Clarity)
The staff was friendly and polite. (Courtesy)
The staff was well informed. (Knowledge)
The staff was helpful. (Helpfulness)
I was served in a timely manner. (Timeliness)

3. Additional comments:

T