* 1. What is your current educational goal?

* 2. What is your program of study?

* 3. Briefly describe the issue which brought you to the Admissions Office.

* 4. Admissions staff responded to my questions and concerns in a timely manner.

* 5. Admissions policies and procedures were clear.

* 6. The application process was student friendly.

* 7. I received notice of my acceptance in a timely manner.

* 8. The Admissions Office staff communicated with me in a manner that resolved my problem or allowed me to understand the next steps.

* 9. By what means did you interact with Admissions staff members?

* 10. The Admissions Office responded to me in a courteous and professional manner.

* 11. How satisfied were you with your interaction with the Admissions Office?

* 12. How could we improve our service to students?

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