We'd love to know what you thought about your experience at Escentual.com.

NB: This survey is for marketing purposes. If you've had any problems with your order, please contact us at info@escentual.com or on 02920 008844 so we can resolve any issues.

* 1. How did you first hear about Escentual.com?

* 2. When did you last buy from Escentual.com?

* 3. What are you most interested in? (You can select as many answers as needed).

* 4. How do you rate Escentual.com on the following:

  Excellent Good Neutral Poor Very poor N/A
Value for money
Ease-of-use of the website
Range of products
Customer service
Delivery speed
Delivery price
Overall experience of Escentual.com

* 5. Please put the following in order of importance to you:

  Priority 1 (Highest) Priority 2 Priority 3 Priority 4 Priority 5 (Lowest)
Value for money
Ease-of-use of the website
Range of products
Customer service
Speed of delivery
Delivery prices

* 6. What do you like about Escentual.com?

* 7. What don't you like about Escentual.com?

* 8. Do you have any suggestions as to how Escentual.com could improve?

* 9. Would you recommend Escentual.com to friends and family?

* 10. Are you?

* 11. Please select your age range:

* 12. What country do you live in?

* 13. Where do you usually buy your beauty and fragrance products?

* 14. How much on average do you usually spend on beauty/fragrance/grooming products and treatments per month?

Thank you for taking part in our survey.

Please now click Submit Survey below:

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