Patient Survey - Wichita Pediatrics Assoc

The physician and staff of Wichita Pediatric Assoc believe that mutual respect and open communication are important elements of our clinical, professional, and business relationships. Your feedback is important to help us identify what we are doing well, and where we need to improve.

Please complete the following survey that reflects your experience in each of the areas, and provide any constructive comments in the space provided below the questionnaire.

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* 1. Your Appointment:

  Excellent Very Good Good Fair Poor N/A
Staff friendly and helpful.
Check-in process.
Ease of making appointments by phone.
Appointment availability.
Calls answered promptly.
Prompt return on calls.
Ability to contact us after hours.

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* 2. Medical Staff: Physicians, ,and Nurses

  Excellent Very Good Good Fair Poor N/A
Availability of appointments.
Concern of our nurses/medical assistants.
Quality of care.
Waiting time in exam room.
Explanation of your procedure (if applicable).
Test results reported in a reasonable amount of time.
The doctor/nurse returning your phone calls in a timely manner.

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* 3. Business Office/Financial Services

  Excellent Very Good Good Fair Poor N/A
Staff friendly and helpful.
Prompt return on calls.

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* 4. Medical Records:

  Excellent Very Good Good Fair Poor N/A
Staff friendly and helpful.
Prompt return on calls.

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* 5. Please tell us what most impressed you about Wichita Pediatrics

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* 6. How could we improve our service?

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* 7. Follow-up:

  Yes No
Would you like to be contacted regarding your survey?

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