SurveyMonkey Powered Online Survey

Question Title

* 1. How did you hear about SCC eFile?

Attorney

Registered Agent

SCC Website/Clerk's Office home page

SCC mailing

Clerk's Office Call Center

Other (please specify)

Question Title

* 2. Rate your overall satisfaction with this site where 1=Very Dissatisfied and 5=Very Satisfied

	1	2	3	4	5
Overall Satisfaction	Overall Satisfaction 1	Overall Satisfaction 2	Overall Satisfaction 3	Overall Satisfaction 4	Overall Satisfaction 5

Question Title

* 3. Rate the following on a scale of 1 to 5 where 1=Poor and 5=Excellent

	1	2	3	4	5
Ability to accomplish what you wanted to on this site	Ability to accomplish what you wanted to on this site 1	Ability to accomplish what you wanted to on this site 2	Ability to accomplish what you wanted to on this site 3	Ability to accomplish what you wanted to on this site 4	Ability to accomplish what you wanted to on this site 5
Ease of reading this site	Ease of reading this site 1	Ease of reading this site 2	Ease of reading this site 3	Ease of reading this site 4	Ease of reading this site 5
Clarity of site organization	Clarity of site organization 1	Clarity of site organization 2	Clarity of site organization 3	Clarity of site organization 4	Clarity of site organization 5
Ease of navigation on this site	Ease of navigation on this site 1	Ease of navigation on this site 2	Ease of navigation on this site 3	Ease of navigation on this site 4	Ease of navigation on this site 5
Speed of loading pages on SCC eFile	Speed of loading pages on SCC eFile 1	Speed of loading pages on SCC eFile 2	Speed of loading pages on SCC eFile 3	Speed of loading pages on SCC eFile 4	Speed of loading pages on SCC eFile 5

Question Title

* 4. Rate the following on a scale of 1 to 5 where 1=Not Very Likely and 5=Very Likely

	1	2	3	4	5
How likely are you to return to this site?	How likely are you to return to this site? 1	How likely are you to return to this site? 2	How likely are you to return to this site? 3	How likely are you to return to this site? 4	How likely are you to return to this site? 5
How likely are you to recommend this site to someone else?	How likely are you to recommend this site to someone else? 1	How likely are you to recommend this site to someone else? 2	How likely are you to recommend this site to someone else? 3	How likely are you to recommend this site to someone else? 4	How likely are you to recommend this site to someone else? 5

Question Title

* 5. How frequently do you visit the site?

First Time

Daily

A few times a week

A few times a month

Every 6 months or less

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* 6. Which type of transaction(s) did you perform?

Business Entity Search

Form a business using eFile Express

Certificate of Good Standing/Certificate of Fact

Submit a business entity document using PDF submission

Submit a Financing Statement (UCC-1)/Financing Statement Amendment (UCC-3) using PDF submission

Submit a formation document using PDF document submission

File Annual Report

File Financing Statement (UCC-1)

File Financing Statement Amendment (UCC-3)

Submit Information Request Form (UCC-11)

Manage Favorites

Pay Corporate Annual Registration Fee

Pay LLC Annual Registration Fee

LLC Principal Office Change

Registered Agent Change

Registered Office Change

Registered Agent Resignation

Other (please specify)

Question Title

* 7. Which of the following best describes your role?

Business Management (Officer, Director, Member Manager, Treasurer, etc.)

Service Company

Law Firm

Other (please specify)

Question Title

* 8. Which of the following best describes the size of your entity or the entity you are representing (# employees)?

Fewer than 5

5-10

11-20

21-50

51-100

101-500

500+

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* 9. What can we do to improve the SCC eFile site?

Question Title

* 10. Would you like to further discuss your SCC eFile experience with an SCC representative? Requests are usually responded to within two business days.

Yes (You will be asked to provide your contact information on the next page)