Thanks for taking a second to give us feedback on how we're doing!

* 1. On a scale of 1-4 how would you rate the HELPFULNESS of the dispatchers when you call in to dispatch?

* 2. On a scale of 1-4 how would you rate the ATTITUDE of the dispatchers when you call in to dispatch?

* 3. On a scale of 1-4, how important do you feel like your time was to the dispatcher?

* 4. The last time you called in to dispatch, were you placed on hold? If yes, how long did you wait?

* 5. If you called into dispatch with a question, did the dispatcher provide an answer or solution?

* 6. If the dispatcher was unable provide an answer or solution, did they offer to follow up on your request?

* 7. Do you feel like dispatch responds PROMPTLY to your radio traffic?

* 8. Do you feel like dispatch responds APPROPRIATELY to your radio traffic?

* 9. On a scale of 1-4 how would you rate the dispatcher's TONE OF VOICE the last time you were dispatched to a call?

* 10. If you could suggest one thing that would improve the way dispatch handle's your calls or radio traffic, what would it be?

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