County Administration Customer Service Survey

1. Default Section

* 1. What office/division did you have contact with?

Board of Supervisors

Office of the County Administrator

Building Regulation

Development Services

Economic Development

Real Estate Assessment

Public Information

Planning

Zoning and Code Enforcement

* 2. What was the nature of your contact with the County Administration offices?

Requesting information

Requesting brochures

Submitting a plan for review

Meeting with a county staff member

Requesting a permit

Lodging a code enforcement complaint

Other (please specify)

* 3. How would you rate your overall experience with the County Administration offices?

Excellent

Good

Average

Poor

* 4. Did our staff display professionalism?

Yes

* 5. Were we courteous and helpful?

Yes

* 6. Did we listen to your situation and quickly refer you to the right person/office to handle your request?

Yes

* 7. Did we thoroughly answer your questions and volunteer information relating to your request?

Yes

* 8. Did we give you our undivided attention while assisting you?

Yes

* 9. Did we follow up with you when necessary?

Yes

N/A