* 1. Have you used the Physical Plant online work order system within the last year?

* 2. How often do you use the Physical Plant work order system?

* 3. Please indicate your level of satisfaction with the procedures for obtaining service from the Physical Plant:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Ease of use of online work order system
Effectiveness of communication
Courtesy & professionalism of work control staff

* 4. Please rate your level of satisfaction with communication of outages, projects & construction happening on campus:

* 5. In the past year, which medium have you used to receive information from the Physical Plant (check all that apply):

* 6. Please rate your level of satisfaction with the ease of use and information on the Physical Plant website:

* 7. Please rate your level of satisfaction with Custodial Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Cleanliness of restrooms
Cleanliness of classrooms, offices & hallways

* 8. Please rate your level of satisfaction with HVAC Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Disatisfied N/A
Temperature control in your building
Responsiveness to work requests

* 9. Please rate your level of satisfaction with Electrical Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Sufficient lighting & electrical outlets
Responsiveness to work requests

* 10. Please rate your level of satisfaction with Building Maintenance as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Repairs to doors, hardware & furnishings; renovations/alterations
Responsiveness to work requests

* 11. Please rate your level of satisfaction with Environmental/Moving Services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Moving office equipment/furniture & event set up
Trash pick up from outside containers
Responsiveness to work requests

* 12. Please rate your level of satisfaction with the Landscape/Grounds Services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Landscape & grounds around YOUR building
Landscape & grounds of the Hattiesburg Campus
Responsiveness to work requests

* 13. Please rate your overall level of satisfaction with the following services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Transportation Services/Motor Pool (vehicle maintenance, repair, fuel)
Paint Shop (walls in offices, classrooms & public spaces)
Lock Smith (non-residential key services)
Recycling/Sustainability (pick up of recycled material)

* 14. Please indicate your level of satisfaction with the overall quality of work performed by the Physical Plant:

* 15. Please indicate your overall level of satisfaction with the courtesy & professionalism of Physical Plant staff:

* 16. Please indicated your overall level of satisfaction with the response time for Physical Plant work requests:

* 17. Comments:

* 18. Affiliation:

* 19. Gender

* 20. Length of time at your present Southern Miss facility:

* 21. If you would like to be eligible for the prize drawing, please provide the following information in the space below and click ‘DONE’:

Full Name
Employee/Student ID
Email Address

All prizes are taxable.

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