1. Have you used the Physical Plant online work order system within the last year?

2. How often do you use the Physical Plant work order system?

3. Please indicate your level of satisfaction with the procedures for obtaining service from the Physical Plant:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Ease of use of online work order system
Effectiveness of communication
Courtesy & professionalism of work control staff

4. Please rate your level of satisfaction with communication of outages, projects & construction happening on campus:

5. In the past year, which medium have you used to receive information from the Physical Plant (check all that apply):

6. Please rate your level of satisfaction with the ease of use and information on the Physical Plant website:

7. Please rate your level of satisfaction with Custodial Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Cleanliness of restrooms
Cleanliness of classrooms, offices & hallways

8. Please rate your level of satisfaction with HVAC Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Disatisfied N/A
Temperature control in your building
Responsiveness to work requests

9. Please rate your level of satisfaction with Electrical Services as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Sufficient lighting & electrical outlets
Responsiveness to work requests

10. Please rate your level of satisfaction with Building Maintenance as it relates to YOUR building:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Repairs to doors, hardware & furnishings; renovations/alterations
Responsiveness to work requests

11. Please rate your level of satisfaction with Environmental/Moving Services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Moving office equipment/furniture & event set up
Trash pick up from outside containers
Responsiveness to work requests

12. Please rate your level of satisfaction with the Landscape/Grounds Services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Landscape & grounds around YOUR building
Landscape & grounds of the Hattiesburg Campus
Responsiveness to work requests

13. Please rate your overall level of satisfaction with the following services:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Transportation Services/Motor Pool (vehicle maintenance, repair, fuel)
Paint Shop (walls in offices, classrooms & public spaces)
Lock Smith (non-residential key services)
Recycling/Sustainability (pick up of recycled material)

14. Please indicate your level of satisfaction with the overall quality of work performed by the Physical Plant:

15. Please indicate your overall level of satisfaction with the courtesy & professionalism of Physical Plant staff:

16. Please indicated your overall level of satisfaction with the response time for Physical Plant work requests:

17. Comments:

18. Affiliation:

19. Gender

20. Length of time at your present Southern Miss facility:

21. If you would like to be eligible for the prize drawing, please provide the following information in the space below and click ‘DONE’:

Full Name
Employee/Student ID
Email Address

All prizes are taxable.

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