1. Program Review Feedback

The Publication's mission is to provide copy technology and related services to all areas of the college so they can fulfill their mission and achieve their goals.

Our goal is to provide you with the highest quality and best possible service; please help by answering the following questions.

* 1. Overall, what letter grade would you give our services?

* 2. How well do our copy services meet your needs?

* 3. Please rate the following categories:

  Strongly Agree Agree Disagree Strongly Disagree No Comment
Copy staff were courteous & professional
Copy staff answered your questions & provided help
My overall experience was positive
Timely service was provided
Web pages provide useful information

* 5. Please indicate the name(s) of any staff person you would like to commend:

* 6. Have you experienced ongoing improvements from the services provided by Publications?

* 7. What service related improvements can you recommend?

* 8. Please rate how much you value the following services:

  High Medium Low No Opinion
Courteous Staff
Faster Response
Improved Communication
Electronic submission (future improvement)

* 9. Additional comments:

* 10. Please provide your name if you wish:

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