Placer County Department of Child Support Services

Please answer the following questions regarding your recent office visit experience with the Placer County Department of Child Support Services.

*denotes required field

* 1. I am the:

* 2. I am:

* 3. I am:

* 4. My most recent contact with a Child Support Professional was made (check those that apply):

* 5. My wait time to see someone regarding my issue was:

* 6. I was seen as:

* 7. Purpose of my visit today:

* 8. Please rate your recent office visit experience with the Placer County Child Support Services.

  Agree Neutral Disagree
My wait time for assistance was reasonable.
Those who assisted me were knowledgeable.
I was treated with respect.
I had enough time to discuss my situation.
I was given answers and explanations to my questions.
I was provided with options for my situation.
The outcome seemed fair to all involved parties.
The Department staff were well-organized.
I understand the process better after this interaction.
My child benefits from the services provided by the Department.
My interaction with security was good.
I appreciate the Department’s use of security to assist in my safety.
The lobby area was comfortable.
Without the help of the Department, my child might not receive the support he/she is entitled to.
I believe that the Department helps me to provide my child with support.
My overall experience was positive.

* 9. Contact Information (voluntary, but will help us improve our services and is confidential).