1. Default Section

* 1. What was your primary reason for applying for a Concealed Pistol License?

* 2. What is your zip code?

* 3. Overall, how easy do you feel it was to go through the CPL application and renewal process with our Office?

* 4. How satisfied are you with the length of time it took to complete this process from beginning to end?

* 5. In thinking about your customer service experience with us, was the quality of customer service you received:

* 6. Is there anything you would change about the application process to make it more customer service oriented? If so, what?

* 7. Were our services: (Please check all that apply).

  Customer oriented Easy to Understand and Use Helpful Thorough Quick and Efficient None of the above
Please check all that apply.

* 8. How would you rate the overall knowledge and helpfulness of the specific employee who helped you?

* 9. Was there a wait time when you visited the Records Unit office?

* 10. If you chose "yes" on question #9, what was the length of time you waited?

T