1. Criminal Records Unit

The goal of this survey, with your help, is to help us better serve you whenever you require services from the Criminal Records Unit.

Please take a few minutes to answer these questions, offer comments and help us move the customer service experience forward.

Thank you!

* 1. The purpose of your most recent visit was to obtain a:

* 2. How many miles roundtrip were you required to drive in order to complete your transaction with the Criminal Records Unit?

* 3. How would you rate the staff that helped you?

* 4. Were you required to make more than one telephone call or visit in order to conclude your business with the Criminal Records Unit?

* 5. Were you delayed, or denied service by our Criminal Records personnel for any of the following reasons?

* 6. Please share with us your comments of how our service met your expectations or needs to improve.

* 7. How would you rate your overall customer service experience with the Criminal Records Unit?

* 8. What can we do to make your business with the Criminal records Unit more efficient and effective?

* 9. Please indicate the location where you received service: