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1. State Police Permits & Licensing Unit

The goal of this survey, with your help, is to help us better serve you whenever you are conducting business with the Permits & License Unit.

Please take a few minutes to answer these questions, offer comments and help us move the customer service experience forward.

Thank you!

1. The purpose of your visit was

2. When did you visit us?

Please tell us the date and time

3. How many miles roundtrip were you required to drive in order to complete your transaction with the Permits & License Unit?

4. How long did you have to wait for service?

5. Would it be more convenient for you to be able to obtain or re-new any of the licenses at more than one location statewide or online.

6. Was the staff that served you

7. Were you required to make more than one telephone call or visit in order to conclude your business with us?

8. Did the service meet your expectations?

9. How would you rate your overall experience with the Permits & License Unit?

10. What can we do to make the process of obtaining or renewing your license or permit or other business in this office more efficient and effective?