1. State Police Permits & Licensing Unit

The goal of this survey, with your help, is to help us better serve you whenever you are conducting business with the Permits & License Unit.

Please take a few minutes to answer these questions, offer comments and help us move the customer service experience forward.

Thank you!

* 1. The purpose of your visit was

* 2. When did you visit us?

Please tell us the date and time

* 3. How many miles roundtrip were you required to drive in order to complete your transaction with the Permits & License Unit?

* 4. How long did you have to wait for service?

* 5. Would it be more convenient for you to be able to obtain or re-new any of the licenses at more than one location statewide or online.

* 6. Was the staff that served you

* 7. Were you required to make more than one telephone call or visit in order to conclude your business with us?

* 8. Did the service meet your expectations?

* 9. How would you rate your overall experience with the Permits & License Unit?

* 10. What can we do to make the process of obtaining or renewing your license or permit or other business in this office more efficient and effective?