Exit this survey

1. Default Section

1. Overall, I considered the training:

2. How would you rate the following events that took place on Thursday, March 7, 2013?

  Excellent Very Good Good Fair
8:00 - 9:00 How Debts Are Collected, Carolyn Coffey,
Robert Hobbs
9:10 - 10:10 Fair Debt Collection Practices Act: Coverage, Violations, & Remedies, Joanne Faulkner,
Craig Shapiro
10:20 - 11:20 FDCP Fundamentals: The Care and Feeding of Your FDCP Case (Client Intake, Retainers, Recording Calls, Client Logs, Investigation), Robert Murphy
11:30 - 12:30 Establishing Substantial Damages in a Debt Collection Harassment Suit, Luke Wallace,
David Humphreys
2:00 - 3:15 Selecting, Developing, Valuing Letter and Overcharge Cases, David J. Philipps,
Mary E. Philipps
3:20 - 4:20 Debt Collectors’ Defensive Strategies, Brian Bromberg,
Stacy Bardo
4:30 - 5:30 Selecting, Developing, Valuing Phone Harassment Cases, Peter Barry
5:35 - 6:35 Reception

3. How would you rate the following events that took place on Friday, March 8, 2013?

  Excellent Very Good Good Fair
8:00 - 9:00 Ethical Issues in Fair Debt Collection Cases, Daniel Blinn
9:05 - 10:05 Basic Discovery in a Debt Collection Abuse Case, Michael O’Connor
10:15 - 11:15 Taking and Defending Depositions, Negotiating Settlement Agreements, Peter Barry
11:20 - 12:20 Credit Reports: FCRA and FDCPA, Joanne Faulkner,
Mark Mailman
12:20 - 1:40 Conference Lunch, Margot Saunders
1:40 - 2:40 Telephone Consumer Protection Act Basics, Keith Keogh,
Alex Burke
2:45 – 3:45 Developing a Private Fair Debt Practice, Cary Flitter
2:45 – 3:45 Bankruptcy Practice and FDCPA Cases, Scott Borison
2:45 – 3:45 Developing a Fair Debt Legal Services Practice, Carolyn Coffey
3:55 - 4:45 Bankruptcies, Debt Collection Suits, and FDCPA Claims, Scott Borison
4:50 - 5:30 Defending Consumers in State Court, Peter Holland

4. What did you like best about the training?

5. How would you rate the hotel facilities?

6. Do you represent elderly clients (over 60 years)?

7. If yes, are 50% or more of your clients over the age of 60?

8. How will this training benefit your elderly clients?

9. What suggestions do you have for making the training better?

10. Which of NCLC’s Practice Manuals do you have?

11. Do you regularly get the annual supplements to your NCLC Practice Manuals?

12. Why or Why not?

13. Would you be willing to pay more for the NCLC Practice Manuals if they were available on line as well
as in hard copy?

14. Please comment on ways that the NCLC Practice Manuals could meet your needs better:

15. Do you plan to come to San Antonio for this conference next year:

16. I am:

17. The information below is optional.

18. Please provide us with any additional comments or suggestions.