1. Default Section

* 1. Overall, I considered the training:

* 2. How would you rate the following events that took place on Thursday, March 7, 2013?

  Excellent Very Good Good Fair
8:00 - 9:00 How Debts Are Collected, Carolyn Coffey,
Robert Hobbs
9:10 - 10:10 Fair Debt Collection Practices Act: Coverage, Violations, & Remedies, Joanne Faulkner,
Craig Shapiro
10:20 - 11:20 FDCP Fundamentals: The Care and Feeding of Your FDCP Case (Client Intake, Retainers, Recording Calls, Client Logs, Investigation), Robert Murphy
11:30 - 12:30 Establishing Substantial Damages in a Debt Collection Harassment Suit, Luke Wallace,
David Humphreys
2:00 - 3:15 Selecting, Developing, Valuing Letter and Overcharge Cases, David J. Philipps,
Mary E. Philipps
3:20 - 4:20 Debt Collectors’ Defensive Strategies, Brian Bromberg,
Stacy Bardo
4:30 - 5:30 Selecting, Developing, Valuing Phone Harassment Cases, Peter Barry
5:35 - 6:35 Reception

* 3. How would you rate the following events that took place on Friday, March 8, 2013?

  Excellent Very Good Good Fair
8:00 - 9:00 Ethical Issues in Fair Debt Collection Cases, Daniel Blinn
9:05 - 10:05 Basic Discovery in a Debt Collection Abuse Case, Michael O’Connor
10:15 - 11:15 Taking and Defending Depositions, Negotiating Settlement Agreements, Peter Barry
11:20 - 12:20 Credit Reports: FCRA and FDCPA, Joanne Faulkner,
Mark Mailman
12:20 - 1:40 Conference Lunch, Margot Saunders
1:40 - 2:40 Telephone Consumer Protection Act Basics, Keith Keogh,
Alex Burke
2:45 – 3:45 Developing a Private Fair Debt Practice, Cary Flitter
2:45 – 3:45 Bankruptcy Practice and FDCPA Cases, Scott Borison
2:45 – 3:45 Developing a Fair Debt Legal Services Practice, Carolyn Coffey
3:55 - 4:45 Bankruptcies, Debt Collection Suits, and FDCPA Claims, Scott Borison
4:50 - 5:30 Defending Consumers in State Court, Peter Holland

* 4. What did you like best about the training?

* 5. How would you rate the hotel facilities?

* 6. Do you represent elderly clients (over 60 years)?

* 7. If yes, are 50% or more of your clients over the age of 60?

* 8. How will this training benefit your elderly clients?

* 9. What suggestions do you have for making the training better?

* 10. Which of NCLC’s Practice Manuals do you have?

* 11. Do you regularly get the annual supplements to your NCLC Practice Manuals?

* 12. Why or Why not?

* 13. Would you be willing to pay more for the NCLC Practice Manuals if they were available on line as well
as in hard copy?

* 14. Please comment on ways that the NCLC Practice Manuals could meet your needs better:

* 15. Do you plan to come to San Antonio for this conference next year:

* 16. I am:

* 17. The information below is optional.

* 18. Please provide us with any additional comments or suggestions.

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