Exit this survey

1. Your Opinion Counts!

Please take a moment to fill out this survey. Your feedback is extremely valuable to us as we continuously look for ways to improve your experience.

* 1. Overall, how satisfied were you with the following attributes of the website?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Ability to find items needed
Speed/Responsiveness of site
Overall site navigation

* 2. Approximately, how many orders have you placed on the website in the past 12 months?

* 3. Do you know how to track your orders online?

* 4. Are you experiencing any issues with the checkout process?

* 5. Were you able to easily locate the Customer Service contact information on the website?

* 6. If you have contacted Customer Service, was the representative that you communicated with:

  Yes No N/A
Knowledgeable
Courteous
Able to assist you

* 7. Did your most recent order:

  Yes No N/A
Arrive within the specified time frame
Arrive in good condition

8. Did your most recent order include:

  Yes No N/A
Stock items
Non stock items
Stock and non stock items

9. In order to better assist you and help us to improve our process, please provide your web order number:

10. We appreciate your feedback, please share any additional comments with us. If you would like to be contacted, please provide your contact information below:

T