This survey is completely anonymous and is intended to provide the GNTC Financial Aid department with information so that we may continue to become more efficient and to improve customer service. Your help is greatly appreciated, thank you.

* 1. Please select the campus location you will be attending?

* 2. What is your preferred method for obtaining information about your Financial Aid?

* 3. How often do you use your preferred method to obtain information about your Financial Aid?

* 4. The Financial Aid staff are responsive to my requests for information and assistance.

* 5. My overall experience with the Financial Aid office at GNTC has been a pleasant one.

* 6. Would you prefer to have Financial Aid notifications sent to your personal email account? e.g. Yahoo, GMAIL or other Email Account.

* 7. Would you like to have Financial Aid notifications sent to your cell phone via text message?

* 8. How effective is BannerWeb for reviewing your student Financial Aid information?

* 9. Please provide us with additional comments on topics not covered by this survey.

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