* 1. Type of Organization

* 2. Approximately what percentage of your total distribution goes to the following groups?

* 3. Approximately how many refurbished computers do you distribute annually?

* 4. How important is the image to your marketing strategy?

* 5. What percentage of your customers require a customized image?

* 6. How often do you update your image?

* 7. What are the factors that prevent you from adding software to your image?

* 8. How many different images do you offer your clients?

* 9. What operating system do you currently offer your clients? (Check all that apply)

* 10. What Web Browsers do you offer? (Check all that apply)

* 11. What Documents software do you offer your clients? (Check all that apply)

* 12. What Security software do you offer your clients? (Check all that apply)

* 13. What Educational software do you offer your clients? (Check all that apply)

* 14. Which desktop icons or bookmarks to educational diste do you include? (Click all that apply)

* 15. What Media software do you offer your clients? (Check all that apply)

* 16. What Art software do you offer your clients? (Check all that apply)

* 17. What Runtimes software do you offer your clients? (Check all that apply)

* 18. What Utilities software do you offer your clients? (Check all that apply)

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