1. Customer Satisfaction Survey

100% of survey complete.

* 1. What is your current position?
Please choose all that apply:

* 2. Pre-award services consist of assistance in preparing, reviewing, and submitting competitive proposals to funding agencies.

Are you familiar enough with pre-award services to evaluate them?

If answer is no, please skip Question 3.

3. Please rate your level of satisfaction with the following aspects of pre-award services. Rate only those services you have used during the past year. NOTE – This survey does not include contract negotiation.

  Strongly Disagree Met Expectations Strongly Agree
Understanding of researcher needs
Functional/technical expertise of staff
Accessibility and courtesy of staff
GAMS system ease of use
GAMS system information repository
Communication from OSP staff during proposal creation and submission process
Understanding and explanation of solicitation requirements
Review of proposals to ensure that solicitation requirements are met
Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations)
Assistance with electronic proposal submission
Overall satisfaction with pre-award services

4. What suggestions do you have for improving pre-award services?

5. Please enter any additional comments you wish to make about pre-award services here.