1. Customer Satisfaction Survey

100% of survey complete.

1. Staff member I interacted with:

* 2. What is your current position?
Please choose all that apply:

3. Please rate your level of satisfaction with the following aspects of pre-award services. Rate only those services you have used during the past year. NOTE – This survey does not include contract negotiation.

  Strongly Disagree Met Expectations Strongly Agree
Understanding of researcher needs
Functional/technical expertise of staff
Accessibility and courtesy of staff
KC system ease of use
KC system information repository
Communication from OSP staff during proposal creation and submission process
Understanding and explanation of solicitation requirements
Review of proposals to ensure that solicitation requirements are met
Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations)
Assistance with electronic proposal submission
Overall satisfaction with pre-award services

4. What suggestions do you have for improving pre-award services?

5. Please enter any additional comments you wish to make about pre-award services here.