Roommate Mediation

Objectives: Staff members will learn how to effectively mediate conflicts between roommates while maintaining neutrality, learn how to set ground rules for effective communication in the process, learn when and how to involve the RHD, and learn how to prevent the spread of the situation to the floor and the building community. Staff members will also learn how to effectively refer parents to the Residence Hall Director when receiving e-mails or phone calls.

FALDO's: Effective Communication, Meaningful Interpersonal Relationships, Leadership Development, Enhanced Self-Esteem, Appreciating Diversity.

* 2. Organization:

Consistently clear, concise, well organized. Points were easy to follow because of the organization.Transitions between sections smooth and coordinated.

* 3. Topic Knowledge:

Displayed an excellent grasp of the material. Demonstrated excellent mastery of content, application and implications. Excellent research depth.

* 4. Creativity:

Very creative and original. Imaginative design and use of materials. Novel handouts, visual aids, or methods.

* 5. Visual Aids:

Simple, clear, easy to interpret, easy to read. Well coordinated with content, well designed, used very effectively. Excellent example of how to prepare and use good visual aids.

* 6. Summary:

Clear, concise, major points emphasized, clear recommendations, strong conclusion or call for action.

* 7. Stage Presence:

Excellent stage presence. Confident, used notes well, at ease, excellent gestures, good audience attention, good eye contact.

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