The purpose of this survey is to evaluate your experience with the Office of Undergraduate Studies staff and processes. The survey is anonymous, unless you agree to be contacted about a particular concern. We appreciate your thoughtful feedback.

* 1. Date of Last Contact

Last Contact:
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* 2. Staff member with whom you interacted

* 3. Please provide your class rank and/or status:

* 4. Reason for contacting the Office of Undergraduate Studies: (choose all that apply)

* 5. Type of contact

* 6. During your most recent interaction with the Office of Undergraduate Studies, please rate your level of satisfaction with the front desk staff:

  Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied N/A
Professionalism
Response time
Problem-solving
Usefulness/relevance of information
General knowledge
Questions and concerns adequately addressed

* 7. During your most recent interaction with the Office of Undergraduate Studies, please rate your level of satisfaction with the deans/advisors/technical staff:

  Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied N/A
Professionalism
Response time
Problem-solving
Usefulness/relevance of information
General knowledge
Questions and concerns adequately addressed

* 8. How often have you interacted with the Office of Undergraduate Studies over the past year?

* 9. How did your most recent interaction with the Office of Undergraduate Studies compare to your past interactions?

  Much better Somewhat better Same Somewhat worse Much worse
Most recent interaction:

* 10. Please share any comments or suggestions about ways we can improve your experience with the Office of Undergraduate Studies.

* 11. Please share any additional information that you would like us to know about your experience with the Office of Undergraduate Studies.

* 12. Only complete this section if you would like to be contacted.

Thank you for taking the time to complete this survey!

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